FAQs

General

    1. Fill our our interest form here.

    2. We’ll follow up with materials for you to share with your team and a booking link to schedule an intro call.

    3. We provide a quote.

    4. You submit a Purchase Order.

    5. We install EaseAlert where you tell us to (takes 4-6 hours per station for installation).

  • Fill out our Interest Form so we can understand your situation and help you better. We’ll hop on a call with you first, and provide the materials that you can send to your chief. Then we’ll prepare a presentation that we’ll walk through with your decision-making team.

    If you need some tips on selling, check out this lesson from one of the greatest salesmen of all time: Michael Scott. We’ve got faith in you. Go get ‘em!

  • Just fill out our Interest Form, so we can send some materials and schedule a follow-up call. We’ll ask about your current situation, understand how EaseAlert can help, and listen to any objections you’re getting (if any) about EaseAlert.

    Once we understand the objections, we’ll put together some materials to share with your staff and crew members, and then put together a presentation that we can go over with your command staff, crew members, and whoever else you want on the call.

Product

  • Yes. After delivering more than 50,000 alerts, EaseAlert has proven to be effective at waking up all types of emergency responders (from the lightest to the heaviest of sleepers). This is because our body reacts more sensitively to touch (vibrations) than sound (tones) while sleeping.

    Think about it this way: Are you more likely to wake up to someone talking or someone poking you? Our brains know that not all noise is worth waking up for, but if you’re getting poked (or kicked by your driver for sleeping through the tones), it’s probably something you need to wake up for.

  • As close to firefighter-proof as you can get. We know that nothing is really “firefighter-proof” and we had many early versions of the EAW get broken in creative ways. Each time, we improved the design and materials to which helped us make the EAWs as durable as they are now.

    Today, the EAW has an IP-Rating of 67 which means it’s dust-tight and can be submerged in up to 1 meter (3.3 feet) of water for a limited time without damage. The housing also keeps its structural integrity at up to 175°C (347 °F).

  • The Central Command Unit (CCU) can deliver its encrypted alert signal up to 850 yards in the line of sight. That’s more than half a mile. Plus BunkAlerts act as signal repeaters, creating a mesh RF network throughout your station. We’ve never come across a station too big for the EaseAlert alerting system. Think your station is can conquer the CCU’s range? Reach out, and let’s find out!

  • This is a free country. You don’t have to do anything you don’t want to do. With that being said, the EaseAlert Wearable (EAW) comes with a wrist strap attached to it so you can wear it on your wrist. However, if this won’t work for you, you may prefer our EAW watch attachment or the BunkAlert bed shaker attachment.

Science

  • Anonymous surveys: we distribute anonymous pre- and post-surveys to the emergency responders that use EaseAlert. This gives us a baseline for traditional alerting (pre-survey), and a comparison of how EaseAlert works (post-survey).

    Clinical Study: we are currently conducting a clinical study in partnership with industry experts from NDRI-USA, Center for Fire Rescue and EMS Health Research, and Embry-Riddle Aeronautical University. See here for more on that study.

  • The data from pre-and post-surveys completed by those who use EaseAlert shows that EaseAlert is convincingly healthier than traditional audible alerting systems. For example, respondents reported that EaseAlert is 45% healthier overall and 43% less physically startling than traditional audible alerting systems.

    As we discover more with the clinical study, we will gain more quantitative data to confirm the qualitative data we’ve compiled from the surveys.

  • Check out our Resources page for a collection of materials from reputable sources.

    We have a blog that dives deeper into specific topics. You can find that blog here.

    If you want to learn more about something we haven’t covered yet, let us know!